In The Confetti Culture Playbook, a book written by and for a hotel manager, James Ferguson, employee experience expert and author, shows you how to boost your team’s contribution and impact. He guides you through the process of building a strong company culture of valued employees who are engaged, enabled, and empowered to be at their best and deliver their best daily. He provides a measurable and actionable framework designed to improve your financial position by realigning your priorities and putting employees first.
By giving top priority to the interests of your employees, they will then give top priority to your guests, which will deliver top priority results to your ownership. As you reap the rewards of this framework you will increase employee retention through recognition and reward, allowing you to save on recruitment costs, all while boosting contributions and impact.
Although this book is directed towards leading teams in the hospitality industry, the areas of opportunity discussed in each chapter apply to anyone in a leadership role. So if you have interest in improving your leadership skills and strengthening your team culture I encourage you to join us on this journey!
James Ferguson is a leadership & culture expert, speaker and author. An award-winning former Hotel General Manager who after years of experience in effectively leading and managing hotel operations, decided to redirect his leadership path. His experiences helped him realize that in the hospitality industry we are taught to focus on guests and the all mighty dollar, not the people working hard to earn it for us. That's when he decided to start his own business to change the narrative and challenge the status quo by helping hotels realign their priorities and put employees first.
In, The Confetti Culture Playbook, James provides actionable strategies to improve your company culture at a time it’s needed most. This is a must read for hoteliers and beyond!
President of Argeo Hospitality, host and executive producer of Hotel Impossible and Five Star Secrets
"As a hospitality educator & observer it’s clear that our industry needs this book now more than ever. It’s a very timely message that provides valuable & practical ways to improve employee experience."
Host of #1 Hospitality Podcast
No Vacancy Live
"I could absolutely relate to James’ message in The Confetti Culture Playbook. We all have the power to make positive change and this book will help you do that in your company’s culture!"
Best Selling Author
"The Coffee Bean"
"In his book James teaches us how to be a contagious energy that’s seen, heard, & felt by employees & guests alike. If you are looking to transform your company culture this is the playbook for you!"
Charles Ryan Minton
Best Selling Author of
"Thanks for Coming in Today"
"Who doesn't love confetti? This book is fun, quick, and an excellent instruction manual! It couldn't come at a better time. After everything our industry has been through, many of these core pillars of culture have taken a back step. Confetti Culture will help you get back on track! It's also perfect for developing your new leaders! Than
"Who doesn't love confetti? This book is fun, quick, and an excellent instruction manual! It couldn't come at a better time. After everything our industry has been through, many of these core pillars of culture have taken a back step. Confetti Culture will help you get back on track! It's also perfect for developing your new leaders! Thanks, James!"
Keynote Speaker - Trainer -
Best Selling Author of
"Yes is the Answer"
“As someone who writes and speaks about delivering dynamic results I really connected with, The Confetti Culture Playbook. In this book, James provides leadership insights and actionable ways to improve your company culture. His repeatable formula is a playbook every leader should get their hands on!”
NBA Life Optimization Coach | Keynote Speaker | Best Selling Author
This workbook is designed to accompany James Ferguson's book The Confetti Culture Playbook.
This 16 page downloadable pdf is an implementation guide to support you in taking the principles from The Confetti Culture Playbook and turning them into actions. It contains workbook style templates and activities, each with valuable insights, that will inspire you into action to be more positive, proactive, and intentional as a leader.
*Each individual download is for one user. If you are purchasing copies for multiple leaders, please purchase multiple workbooks at checkout.
Watch James in Action!
Let's put the FUN back in Fun-damentals! If you have interest in elevating your leadership and team culture, make sure to connect with us here so we can create a talk that speaks specifically to your teams needs, that helps us all be better together!
Learn how to boost your team's contribution and impact by learning to combat the 7 leading causes of turnover in the hospitality industry in our book inspired audio experience below.
Do you have interest in obtaining additional valuable resources from the book that will help you continue to create a company culture of valued employees who are engaged, enabled, and empowered to be at their best and deliver their best daily? If so click Below: